This policy describes the information we process to support the Ahrar platform. Additional tools and information can be found in the Ahrar app settings.
The data gathered while utilising the Ahrar platform can be categorised into three distinct groups.
To access the Ahrar platform, an account is required, and in order to create one, certain details must be provided to us.
When registering an account, you are required to provide specific information essential for platform usage. This includes a display name (e.g., “Issam”), a handle (e.g., @Issam), a password, an email address, and your date of birth. Additionally, you have the option to disclose your location within your profile and posts. While your profile information, such as your display name, bio and handle, is always publicly visible, you have the liberty to use either your real name or a pseudonym.
Preferences are also collected when you customise settings, enabling us to respect your preferences accordingly.
When using the Ahrar platform, we may gather information regarding your usage patterns to enhance functionality, maintain security, uphold respectfulness, and tailor the experience to your preferences.
Usage Information. This encompasses various aspects of your activity on Ahrar, including:
Device Information. We may collect data pertaining to the devices you employ to access Ahrar, covering:
Inferred Identity Information. We might gather or receive data used to deduce your identity, including:
Log Information. Even if you haven’t created an account or are signed out, we may receive information when you interact with our platform, including:
Crash Reports and Diagnostics. We use third-party service to collect crash reports and diagnostic information to improve the functionality and performance of our app. This section explains what data we collect, how we use it, and how we ensure compliance with privacy regulations.
We configure all third-party services to avoid collecting:
Describing how we utilise the information we gather can be complex due to the intricacies of our platform’s operational systems. Nonetheless, we’ve identified five primary ways in which we leverage this information, aimed at enhancing your experience while maintaining transparency. If you have any unanswered questions, feel free to reach out to us.
We utilise collected data to operate the Ahrar platform effectively. This includes enhancing and customising your experience by providing more relevant content, suggesting connections, and refining our machine learning and artificial intelligence models (if applicable). Your control over personalised content is paramount, and you can adjust these settings within your account preferences. Additionally, your contact information aids others in locating your account, subject to your settings. If you do not see such settings in your account preferences, it indicates that we are not employing such methods.
Ensuring the safety and security of our users, platform, and your account is of utmost importance. We employ collected information to verify identities, authenticate accounts, and safeguard against fraudulent activities and unauthorised use. Furthermore, we assess and maintain the safety and quality of content on Ahrar by enforcing policies, terms, and applicable laws.
Collected data is utilised to measure and analyse the platform’s effectiveness and user behaviour, aiding in its continuous improvement. Understanding how you interact with Ahrar helps us enhance its functionality and user experience.
We use gathered information to keep you informed about platform updates, policy changes, and terms revisions, ensuring transparency and clarity in our communication with users.
Information shared with us or collected is utilised for research, surveys, product testing, and troubleshooting purposes. This assists us in refining and enhancing the overall operation of the platform.
The platform will handle the data in compliance with the applicable regulations outlined in the General Data Protection Regulation ((EU) 2016/679) (“GDPR”).
By delineating these key usage areas, we aim to provide clarity on how your information contributes to the functionality and integrity of the Ahrar platform.
Understanding how we share your information, why we do so, and how you can control it is crucial. There are three main ways we share your information:
We may share your information or unidentifiable usage data with service providers who perform various functions on our behalf. This includes hosting data, analysing service usage, and managing cloud services hosting Ahrar data. Such information may or may not include identifiable personal data.
We may preserve, use, share, or disclose your information if we believe it’s reasonably necessary to:
Maintaining transparency regarding these practices empowers users to make informed decisions about their privacy and engagement with the Ahrar platform. If you have any concerns or wish to exercise control over your information, please don’t hesitate to reach out to us.
We maintain different types of information for varying durations:
Your profile information and content are retained for the duration of your account’s existence.
Generally, we store other personally identifiable data collected during your platform usage.
It’s important to note that public content may persist elsewhere even after removal or dissociation from the Ahrar platform. Search engines and other third parties may retain copies of your posts for extended periods, governed by their own privacy policies.
In cases where you violate our rules and your account is suspended, we may retain the identifiers used to create the account (e.g., email address) indefinitely. This measure aims to prevent repeat policy offenders from creating new accounts.
Certain information may be retained longer than specified by our policies to comply with legal requirements and ensure safety and security.
By outlining these data retention practices, we aim to uphold transparency and accountability regarding the storage and handling of user information on the Ahrar platform. If you have any concerns or questions regarding data retention, please feel free to reach out to us.
You maintain the ability to access, correct, or amend the information you have provided to us by editing your profile and adjusting your account settings.
To ensure privacy protection and security maintenance, we may take measures to verify your identity before granting access to your personal information or fulfilling requests for deletion, portability, or other related actions. In certain instances, we may decline access, correction, or portability requests, particularly if identity verification is unsuccessful.
Through your account settings, you have the option to request the deletion of your account. Upon initiating such a request, your account and associated data will be promptly queued for deletion. A confirmation email will be sent to you once the deletion process is completed. While physical deletion may take some time, data association linked to your account will be promptly removed from our service where feasible and become inaccessible by other users or public.
If you are an authorised agent seeking to submit a request related to access, modification, or deletion of your information, or that of another individual on their behalf, you may also contact us. Additional information may be required for verification purposes to process such requests.
We offer Ahrar to users worldwide and extend many privacy tools and controls universally. However, your experience may vary slightly depending on your location to ensure compliance with local regulations.
Ahrar has meticulously identified the legal grounds enabling the collection, usage, sharing, and processing of your information. It’s important to note that we do not engage in the sale of your personal information.
Ahrar facilitates seamless global interactions among users from diverse countries. To ensure the smooth and reliable operation of our service, information needs to be transferred across borders and between different countries. For instance, if you’re conversing with someone in Europe or the United States while residing in a Middle Eastern country, data must traverse these regions to facilitate the interaction, aligning with your expectations.
Additionally, we leverage data centres and cloud providers situated across various parts of the world to bolster our service delivery. However, our primary aim is to physically store data within Ireland. This approach enables us to maintain consistency in our service while prioritising data protection and privacy compliance.
Our platform is not intended for children, and individuals under the age of 13 are prohibited from using it. Moreover, users must be of legal age to consent to the processing of their personal data in their respective countries. In certain jurisdictions, we may permit a parent or guardian to provide consent on behalf of a minor.
The latest edition of this Privacy Policy regulates our handling of your personal data, and we reserve the right to update it as necessary. Should revisions occur, and if we deem the changes to be significant, we will notify you and offer the opportunity to review the updated Privacy Policy before you proceed with using Ahrar.
The Ahrar Privacy Policy is currently available in both Arabic and English. While we endeavour to ensure the accuracy of translations with future updates, in the event of any discrepancies or inconsistencies, the Arabic and English versions of the Ahrar Privacy Policy will prevail. You acknowledge that Arabic or English shall serve as the authoritative language for interpreting and constructing the terms of the Ahrar Privacy Policy.
We value your feedback and encourage you to reach out if you have any thoughts or questions about this Privacy Policy. Your input is important to us, and we’re here to address any concerns you may have. Please feel free to contact us at any time!